Pick up point for tours
Just make sure you are at the correct pick up spot at correct timing. The driver will be looking for everyone on the reservation list so please approach any van/bus/person who seems to be waiting for someone.
If your hotel lobby is not on the ground floor, please wait at the ground floor outside the main entrance of the building, unless otherwise specified.
At the airport
The driver will be waiting outside your Arrival Hall. Please find the nearest gate from the luggage carousel and come out to the Arrival hall as soon as you are finished collecting your luggage and going through the customs. The driver will be outside the gate, holding a piece of paper with your name written on it.